At Oxcauix, we prioritize timely and reliable shipping. Orders are typically dispatched within 48 hours of purchase. We currently deliver to the United States and Canada , with plans to extend our services globally in the near future. Thank you for your patience and support as we grow!.

DELAYS

In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.

SEPARATE SHIPMENTS

We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case you will be provided with two or more tracking numbers.

My tracking says “no information available at the moment”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Shipping times exclude clearance/customs delays as these are out of our control.

If you have placed an order, you can track your logistics information here